Privacy Policy

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This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use (“Site”) and tells you about your privacy rights.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. Similarly, if you continue using the Site following the changes in the Privacy Policy, it signifies your acceptance and agreeing of such changes.

If You do not agree with this Privacy Policy, please refrain from using our Site.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check this Privacy Policy periodically for changes. Your continued use of our Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with this Privacy Policy, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use our Site.


You choose - you decide how you want to hear from us and you can change your mind at any time. We’ll protect – we’ll keep your data safe, won’t sell it to any third parties and won’t keep anything longer than necessary

User restriction

In accessing or using our Site, you shall not:

  • Harm other persons, in particular minors, or infringe their personal rights;
  • Breach public morality in its manner of use;
  • Engage yourself through this site in the activities which are offensive, abusive, unlawful or violate third party laws;
  • Violate any intellectual property right or any other proprietary right;
  • Upload any contents containing a virus, so-called Trojan Horse, or any other program that could damage our data;
  • Transmit, store or upload hyperlinks or contents to which you are not entitled, in particular in cases where such hyperlinks or contents are in breach of confidentiality obligations or unlawful; or
  • Distribute advertising or unsolicited e-mails (so-called "spam") or inaccurate warnings of viruses, defects or similar material and the User shall not solicit or request the participation in any lottery, snowball system, chain letter, pyramid game or similar activity.

We may deny access to our Site at any time, in particular if you breach any obligation arising from these Terms of Use.

We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to us, for which monetary damages would be inadequate, and you consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity.

Link to third parties

This privacy policy sets out how PIX Transmissions Limited uses and protects any information that you give us when you use this website, or use the webshop.

At PIX Transmissions Limited, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. PIX Transmissions Limited may change this policy from time to time by updating this page. We’ll notify you of any significant changes but you should check this page from time to time to ensure that you are happy with any changes.

When PIX Transmissions Limited collect and process your personal data we are doing so on our own behalf, and not on behalf of any third parties. This means that PIX Transmissions Limited is termed a data controller.


The law on data protection sets out a number of reasons for which a company may collect and process your personal data including:

  • Consent – for example, where you have ticked a box to receive emails
  • Contractual obligations – for example, where we need your data to fulfill our contract with you
  • Legal compliance – for example, where the law requires us to
  • Legitimate interest – where we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not impact your rights, freedoms or interests


We may collect the following information:

  • Your Name as provided by you
  • Contact information including email address and any other contact either written, by email, over the phone, webchat or on social media by you
  • Demographic information such as postcode, preferences and interests as provided by you
  • Other information relevant to customer feedback and/or promotions / offers and to analyse and understand use of Site.


We may collect the following information:

Activity Purpose of processing Lawful basis
Collecting data from Customers & potential customers Collecting orders, providing you with information about your orders, shipping of goods / delivery, billing, sending updates on account. Legitimate interest – contract
Signing up for marketing communications as part of online account creation Communicating product updates, news, competitions and promotions by email, social media & SMS Legitimate interest - commercial
Signing up for email newsletters online not as part of account creation Communicating product updates, news, competitions and promotions by email. Consent – gained through opt-in at point of sign up
Collecting data form vendors Procurement of raw materials, raising purchase orders, material receipts, payments, sending updates on accounts Legitimate interest – contract
Employees HR data processing, employee contracts, training, retirements, insurance Legitimate interest – contract
Prospective recruits Screen candidates, judge their suitability, check references Consent – gained through opt-in at point of sign up


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

How we use your name and contact details Why?
Deliver your purchase to you or buying of raw materials or goods or establishing contacts To carry out our contract with you
Send you service messages - for example, order updates, purchase orders, necessary information To carry out our contract with you – so you know when your order will arrive
Send you information by email or direct mail about our promotions, products or services To keep you up-to-date – you can opt out at any time
Fraud prevention This is necessary and protects both of us
How we use your date of birth Why?
To wish you on your birthday To greet you on your birthday. You don’t have to supply this but if you don’t then we can’t greet you on your birthday
Your payment information Why?
Take payment and give refunds, make payments to vendors To carry out our contract with you. All information is anonymised and not kept – see our Security & Cookie Policy for any more details about this
Fraud prevention and detection This is necessary and protects both of us

Your contact history

Any contact we’ve had - either written, by email, over the phone, webchat or on social media

How we use this information Why?
Provide services or information to you To carry out our contract with you and so we can give you the best service we can

Purchase history, wishlist & saved items

What you’ve bought, added to your wishlist and what you’ve stored in your basket for another time

How we use this information Why?
Sell you things Legitimate commercial interest
Provide customer service support and process returns To carry out our contract with you
Understanding what our customers like So we can give you what you want and improve our products and services
For product or experience feedback or research From time to time we may ask you to review your product or experience to help us improve

Signing up for marketing communications as part of online account creation

How we use the data Why?
Communication Communicating product offerings, product updates, news by e-mail

Signing up for email newsletters online not as part of account creation

How we use the data Why?
Communication Communicating product offerings, product updates, news by e-mail

Information about your device and how you use our website

Information about how your browse our website and that you give us when you browse our site, including your IP address and device type.

How we use this information Why?
Improve our website and to know which product interests you To know top-of-mind product
Protect our website To prevent fraud which is necessary and protects both of us

Information from accounts you link to us

If you link your Facebook, LinkedIn or Twitter accounts

How we use this information Why?
So you can log in without creating an account To update you upon new launches, events, newsletter

Your responses to surveys and feedback forms

How we use this information Why?
Your submission to surveys or feedback forms Used to improve our products, services and website


We do not sell any personal information to any third parties. However we do share your data with the following types of companies so that we can provide our services to you:

  • Companies that help get your orders to you – for example, shipping companies and payment service providers
  • Fraud prevention agencies
  • Companies approved by you – for example social media sites if you choose to link your account


If you have said we can, we’ll send you marketing messages by email or direct mail. Sometimes, we may use purchase history, wishlist or saved items to increase our knowledge or what our customers like, so that we can make sure we’re talking to you about things you’re interested in. You can stop receiving marketing messages by:

  • Contacting us on +91 7104 669000 or by sending us an e-mail at
  • Clicking unsubscribe link on any email

We’ll update your information as soon as possible, but it may take a few days for all our systems to update.


SSL Certificate

PIX network communication is secured with SSL Certificates. Which provide secure, encrypted communications between a website and an internet browser. SSL stands for Secure Sockets Layer, the protocol which provides the encryption. SSL Certificates are typically installed on pages that require end-users to submit sensitive information over the internet like use ID details or passwords. Our Email systems also has SSL certificate attached to ensure the secured communication.

Controlled Access and Rights

All our Servers, Firewall, Data collection systems has controlled access with three-layer security of Firewall, Active Directory, Application Security. Security is further controlled with the users privileges and access rights. User accesses are documented and monitored on regular basis and it is documented in electronic format.

ERP – Access Management

Infor has Risk & Compliance versatility, adaptability, and extensibility that helps automate the detection, prevention, and prediction of multiple types of data security risk. ERP solution also promotes readiness for all types of internal and external audits. PIX - ERP system is integrated with Active Directory to have additional layer of security in improved form.


PIX has appliance based firewall to maintain the security of our private network. Firewalls block unauthorized access to or from other public /private networks and employed to prevent unauthorized Web users from gaining access to public and private networks connected to the Internet. A firewall is acting as the first line of defense in securing sensitive information.


We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

  • We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
  • We will only keep the data while your account is active or for as long as needed to provide services to you.
  • We retain your data for as long as needed in order to comply with the applicable laws and regulations.

We may need to disclose and use your personal data:

  • to comply with a court order, subpoena or other legal process, whether binding on us or any of our affiliates in any jurisdiction;
  • in response to a request by a government authority, law enforcement agency or similar body made to us or any of our affiliate companies (whether situated in Your jurisdiction or elsewhere);
  • where we believe it is reasonably necessary to comply with applicable laws or regulations;
  • when we have a good faith belief it is necessary to: detect, investigate, prevent and address fraud and other illegal activity, security or technical issues to protect ourselves, You and others, including as part of investigations;
  • protect the rights, property, and safety of our users and to prevent death or imminent bodily harm.
  • Your personal data and information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent


Your rights relating to your personal information:

  • The right to know whether we are processing your personal data, and to access the personal information we hold about you, free of charge.
  • The right to be informed – you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data and how long we will keep your data.
  • The right to correct personal data when incorrect, out of date or incomplete. This can be done by contacting us on +91 7104 669000 or by sending us an e-mail at
  • The right that we delete your data, stop collecting or processing it, in some circumstances. This can be done by contacting us on +91 7104 669000 or by sending us an e-mail at, and requesting for your data to be deleted. At this point, we will look at your request and inform you of our decision within 28 days.
  • The right to stop direct marketing messages (through specific or all channels). This can be done by logging into your online account and updating your marketing preferences, using the ‘unsubscribe’ link at the bottom of any promotional email sent from PIX (this option will only stop you from receiving promotional emails from PIX), or by contacting us on +91 7104 669000 or by sending us an e-mail at We aim to stop sending you any marketing messages (through specific or all channels) within 28 days of your request.
  • The right to withdraw consent for any consent-based processing. This can be done by contacting us on +91 7104 669000 or by sending us an e-mail at


We hope this Privacy Policy has been helpful in explaining how we use your personal data and your rights. For questions regarding the processing of your personal data, please contact us at

Customer Care Officer
PIX Transmissions Ltd.
J-7, M.I.D.C., Hingna Road,
Nagpur - 440 016. Maharashtra. India
Tel .: +91 7104 669000
Fax: +91 7104 -669007/8

or send an e-mail to: This policy is regularly reviewed and any major changes will be communicated directly to our customers.